SIS CRM – Smart Business CRM Solution

Project Overview

SIS CRM, or Sales and Inventory System Customer Relationship Management, is a software application that combines customer relationship management, sales automation, and inventory management. It helps businesses organize customer data, streamline sales processes, and optimize inventory control. SIS CRM offers features such as analytics, customization, and integration, making it a valuable tool for businesses looking to improve customer service, boost sales, and maintain efficient inventory levels, all in one unified platform. SIS CRM is a comprehensive customer relationship management solution tailored for SMEs and enterprises. The platform streamlines sales, marketing, and customer support with integrated analytics and automation tools, helping businesses boost customer engagement and revenue.

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Our development Posses

  • Frontend: React.js (Web) + Flutter (Mobile)
  • Backend: Node.js + Express
  • Database: MySQL
  • Notifications: Firebase Cloud Messaging + Email APIs
  • Cloud Hosting: AWS EC2
  • Integrations: Payment, Calendar, and Email services

120

Days Project

About

SIS CRM, or Sales and Inventory System Customer Relationship Management, is a software solution that combines customer relationship management, sales automation, and inventory management into one comprehensive package. It assists businesses in organizing and analyzing customer data, optimizing sales processes, and efficiently managing their inventory. With features like lead management, reporting, mobile accessibility, and integration options, it’s a versatile tool that helps companies provide better customer service, improve sales performance, and streamline their operations.

 

Core Features

Sales & Marketing

  • Lead management and opportunity tracking

  • Email campaigns and automation

  • Real-time sales dashboard

Customer Support

  • Ticketing system and chat support

  • Service history and escalation workflows

Engineering Challenges & Solutions

  • Challenge: Integrating CRM features for multiple industries.
    Solution: Modular CRM design with plug-and-play workflows.

  • Challenge: Real-time analytics on large datasets.
    Solution: Optimized queries and caching layers.

Results & Impact

  • Improved lead conversion rates for businesses.

  • Reduced customer support response times.

  • Scalable CRM adaptable to multiple industries.

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Customer feedback

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